Privacy Policy

Introduction

Welcome to pckl.pro ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on PCKL.pro
• Subscribe to our newsletter or contact forms
• Purchase products or services through our platform
• Communicate with us via email or other channels

This information may include your name, email address, phone number, payment information, professional photos, tournament statistics, DUPR ratings, and other relevant pickleball performance data.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Clickstream data and other usage information

How We Use Your Information

We use the information we collect for various purposes, including:

• Creating and maintaining your professional pickleball player profile
• Processing transactions and managing your account
• Providing customer support and responding to inquiries
• Sending you updates about your statistics, rankings, and tournament information
• Improving our website and services
• Conducting analytics and research to enhance user experience
• Sending marketing communications (with your consent)
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We work with third-party service providers who assist us in operating our website, processing payments (such as Stripe), and delivering our services.
• Business Partners: We may share information with partners like DUPR, UDX, and Destination Pickleball to provide comprehensive services to our users.
• Public Profile Information: Information you choose to display on your public PCKL.pro profile page will be visible to visitors of your page.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our platform is powered by UDX, which brings billion-dollar FinTech compliance standards to ensure the highest level of security.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Deliver relevant content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Services

Our website may contain links to third-party websites and services, including:

• HubSpot for forms and customer relationship management
• Google Analytics for website analytics
• Stripe for payment processing
• Social media platforms (GitHub, YouTube)

These third-party services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your personal information

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: